Shipping policy

Processing

Please allow 2-4 business days for orders to be prepared and inspected before shipment This does not include weekends of holidays.

Know we do our best to fulfill higher order volumes during holidays and sales.

Shipping Times and Tracking

Shipping is free on all orders over $200.

Standard Shipping is $8.

Shipping times are estimated and may be delayed based on different factors.

Delivery time is calculated based on when orders are shipped out, not on purchase date. 

You will receive a tracking number once item is shipped.

We are not responsible for lost/stolen packages. Please reach out to your local post office if your package is missing. 

Incorrect Address

If incorrect address is given, please contact hello@kenialea.com Immediately. We do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for incorrect information. No refunds will be given.